Terms of service

TERMS OF SERVICE

OVERVIEW

This website operates under the trading name SkogHive. Throughout this website, the terms “we”, “us”, and “our” refer to the business operating SkogHive.

SkogHive offers this website, including all information, products, tools, and services available from this site, subject to your acceptance of these Terms of Service.

By visiting our website or purchasing products from us, you agree to these Terms of Service and any additional policies referenced herein.

Please read these Terms carefully before accessing or using our website.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products to customers worldwide.

SECTION 1 - ONLINE STORE TERMS

By using this website, you confirm that you are legally capable of entering into a contract under the laws applicable to you.

You may not use our products or services for unlawful or unauthorized purposes or violate applicable laws while using our website.

You must not transmit viruses, malware, or other harmful code.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse or restrict service where reasonably necessary and permitted by applicable law, including cases of suspected fraud, unlawful activity, or misuse of our website.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our services without our prior written permission, except as permitted by law.

Payment information is processed through secure payment systems provided by Shopify and applicable payment service providers.

SECTION 3 - ACCURACY AND COMPLETENESS OF INFORMATION

We make reasonable efforts to ensure that product descriptions, specifications, availability, prices, and other information on our website are accurate and up to date.

Occasionally, information may contain errors or omissions. We reserve the right to correct such information in accordance with applicable law.

Nothing in this section limits your statutory rights regarding inaccurate product descriptions, misleading information, or goods that do not conform to the contract.

SECTION 4 - MODIFICATIONS TO SERVICES AND PRICES

Product prices may change from time to time without prior notice.

Price changes will not affect orders already accepted by us, except where a change is permitted by applicable law or expressly agreed upon with the customer.

We reserve the right to modify, suspend, or discontinue products or website features, subject to our existing contractual obligations and applicable consumer protection laws.

Applicable taxes, shipping charges, and other additional costs will be disclosed before purchase as required by law.

SECTION 5 - PRODUCTS AND SERVICES

Certain products may be available exclusively through our online store and may have limited quantities.

We make reasonable efforts to display product images, colors, specifications, and descriptions accurately. Actual appearance may vary slightly due to display settings and natural material characteristics.

Products are subject to availability, and we reserve the right to limit quantities or discontinue products in accordance with applicable law.

Returns, exchanges, and refunds are governed by our published Refund and Return Policy and applicable consumer protection laws.

For customers in the European Union, applicable statutory withdrawal rights and legal guarantees remain unaffected.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

We reserve the right to review, refuse, or cancel orders where permitted by law, including suspected fraudulent transactions, payment failures, or genuine product availability errors.

If we cancel an order after receiving payment, we will arrange an appropriate refund in accordance with applicable law.

You agree to provide accurate and complete billing, shipping, and contact information when placing an order.

You are responsible for keeping your account and contact details up to date.

SECTION 7 - OPTIONAL THIRD-PARTY TOOLS

Our website may provide access to third-party tools or services.

These tools may be subject to additional terms and privacy policies established by their respective providers.

We are not responsible for independent third-party services to the extent permitted by applicable law.

Nothing in this section excludes responsibilities or consumer rights that cannot legally be limited.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We do not control the content, privacy practices, or policies of independent third-party websites.

We recommend reviewing the applicable terms and privacy policies before using third-party services.

SECTION 9 - USER COMMENTS AND FEEDBACK

If you submit reviews, suggestions, comments, or other materials to SkogHive, you confirm that you have the necessary rights to submit that content.

You grant us a non-exclusive, royalty-free license to use, display, reproduce, and share submitted content in connection with our website, customer service, and legitimate business activities, subject to applicable law.

We reserve the right to remove unlawful, misleading, abusive, or otherwise inappropriate content.

Personal information included in submissions will be handled in accordance with our Privacy Policy and applicable data protection laws.

SECTION 10 - PERSONAL INFORMATION

The collection and processing of personal information through our website are governed by our published Privacy Policy.

We handle personal information in accordance with applicable data protection requirements, including the EU General Data Protection Regulation (GDPR) where applicable.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, our website may contain typographical errors or inaccuracies relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct errors and update information.

If an error affects an existing order, we will handle the matter in accordance with applicable law and notify the affected customer when necessary.

Nothing in this section allows us to unilaterally remove or reduce statutory consumer rights.

SECTION 12 - PROHIBITED USES

You may not use our website or its content:

  • For any unlawful or fraudulent purpose.

  • To violate applicable laws or regulations.

  • To infringe intellectual property rights.

  • To harass, threaten, abuse, or discriminate against others.

  • To submit false or misleading information.

  • To transmit viruses, malware, or harmful code.

  • To collect personal information unlawfully.

  • To interfere with website security or functionality.

  • To engage in spam, phishing, or other unauthorized activities.

We reserve the right to restrict or terminate website access where necessary to address prohibited activities, subject to applicable law.

SECTION 13 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We make reasonable efforts to maintain a reliable and secure website. However, uninterrupted or error-free website availability cannot be guaranteed.

To the extent permitted by applicable law, we are not responsible for losses caused solely by events outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded, including liability for fraud, intentional misconduct, or death or personal injury where such exclusion is prohibited.

Nothing in these Terms affects your statutory consumer rights, including rights relating to defective products, non-conforming goods, remedies, refunds, and applicable legal guarantees.

For European Union consumers, the statutory legal guarantee and other mandatory consumer protections remain fully applicable.

SECTION 14 - INDEMNIFICATION

To the extent permitted by applicable law, you may be responsible for losses arising from your unlawful use of our website, intentional misconduct, or infringement of third-party rights.

This provision does not impose unfair obligations on consumers or limit statutory consumer protections.

SECTION 15 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the extent necessary.

The remaining provisions will continue to apply, provided they remain legally valid and enforceable.

SECTION 16 - TERMINATION

You may stop using our website at any time.

We may suspend or terminate website access in cases of serious misuse, unlawful activity, or violations of these Terms, where permitted by law.

Termination of website access does not automatically cancel confirmed purchase contracts or affect outstanding refund, delivery, or statutory consumer obligations.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service, together with our published Refund and Return Policy, Shipping Policy, Privacy Policy, and other applicable terms, govern your use of our website and purchases from SkogHive.

These Terms do not exclude or override mandatory consumer protection rights under applicable law.

SECTION 18 - GOVERNING LAW

These Terms of Service shall be interpreted and governed in accordance with applicable laws and relevant international legal principles.

For consumers residing in the European Union, applicable mandatory consumer protection laws of their country of habitual residence shall remain effective where required by relevant conflict-of-law rules.

Nothing in these Terms limits any mandatory rights concerning consumer disputes, legal remedies, or access to competent courts.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We may update these Terms of Service to reflect changes in our business, website functionality, or applicable legal requirements.

Updated Terms will be published on this page.

Changes will generally apply prospectively and will not unilaterally alter the terms of previously concluded purchase contracts unless permitted by applicable law.

We encourage customers to review this page periodically.